Medical Disclaimer and Privacy Policy.

Medical Disclaimer

Dr. Ros Jabar is a medical doctor; however, she cannot provide personal medical advice through this website or its contact form. The information provided on this site and in our courses is for educational and informational purposes only and should not be used as a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Use of this website does not establish a doctor–patient relationship. Your IP address will be collected with any submission for security purposes. Please see our Privacy Policy for full details on data collection.

Privacy Policy

1. Introduction

Who We Are
WHiL (Wellness & Health in Life) is a doctor-led, science-backed wellness programme created by Dr. Ros Jabar. We are a sister brand of Ros Medics, sharing the same registered address in Cardiff, United Kingdom. We are committed to protecting your personal information and respecting your privacy in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Purpose of This Policy
This Privacy Policy explains how we collect, use, and store your personal information when you visit our website, use our forms, take part in our wellness quiz, purchase our courses or memberships, or engage with our services.

2. Data We Collect

Information You Provide Directly
We collect personal information that you provide when you:

  • Sign up for newsletters: your name and email address.

  • Complete our wellness quiz: your answers (e.g., stress levels, energy habits, wellness goals).

  • Purchase a course or membership: payment details (processed securely via third-party providers).

  • Complete contact or enquiry forms.

  • Provide feedback or participate in surveys.

Information We Collect Automatically
When you use our website, we may collect:

  • IP address, device type, browser type, and operating system.

  • Pages visited, time spent on site, and clicks/interactions with our content.

This data is collected via cookies and analytics tools.

Information We May Receive from Other Sources
We may receive information about you from trusted third-party services (e.g., payment processors, email marketing platforms) and publicly available sources to help us maintain accurate records and improve our services.

3. How We Use Your Data

To Provide Our Services

  • Delivering personalised quiz results.

  • Granting access to the WHiL Membership Hub.

  • Processing your course or membership purchases.

For Marketing (with Consent)

  • Sending newsletters, updates, offers, and wellness tips you have opted in to receive.

  • You can unsubscribe at any time.

To Improve Our Services

  • Analysing aggregated, non-identifiable data to understand our audience and improve content, website usability, and product offerings.

For B2B Outreach

  • Using contact information from corporate wellness forms to provide tailored proposals and service information.

For Fraud Prevention & Security

  • Using IP address and other technical data to protect against fraudulent activity and security breaches.

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Consent: For marketing communications and newsletters.

  • Legitimate Interests: For website analytics, fraud prevention, and security.

  • Contractual Necessity: To process payments and deliver services you have purchased.

5. Data Sharing and Third Parties

We only share your personal data when necessary to deliver our services or when legally required.

Third-Party Services We Use

  • Mailchimp – For email marketing and automated newsletters.

  • Typeform – For collecting quiz responses.

  • Stripe / PayPal – For secure payment processing.

  • Squarespace – For website hosting and contact form functionality.

Legal Requirements
We may share personal data if required to do so by law or in response to valid requests from public authorities.

6. Data Storage and Retention

Where Your Data is Stored
Your data is stored securely on servers located in the UK, EU, or with reputable third-party providers who comply with UK GDPR.

Security Measures
We use encryption, secure servers, and access controls to protect your data from unauthorised access, alteration, or disclosure.

Data Retention
We retain your personal information only as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements. When no longer needed, data is securely deleted or anonymised.

7. Your Rights Under UK GDPR

You have the right to:

  • Access – Request a copy of the personal data we hold about you.

  • Rectification – Request corrections to inaccurate or incomplete data.

  • Erasure – Request deletion of your personal data.

  • Restrict Processing – Request that we limit how we process your personal data.

  • Object to Processing – Object to processing based on legitimate interests.

  • Data Portability – Request that we transfer your personal data to another organisation or directly to you.

  • Withdraw Consent – Withdraw your consent at any time (e.g., for marketing).

To exercise your rights, contact us at info@wellnessandhealthinlife.co.uk.

8. Cookies

What Are Cookies?
Cookies are small text files placed on your device to store data that can be retrieved by the website.

How We Use Cookies

  • To keep you signed in.

  • To understand how you use our website.

  • To remember your preferences.

  • For analytics and site performance.

Managing Cookies
You can set your browser to refuse cookies or delete them. However, some site functionality may be affected.

9. External Links

Our website may contain links to other websites. This Privacy Policy applies only to WHiL. If you click a link to another site, please read their privacy policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

11. How to Contact Us

WHiL (Wellness & Health in Life)
Sister brand of Ros Medics
Address: 8 Cathedral Rd, Pontcanna, Cardiff CF11 9LJ, United Kingdom
Email: info@wellnessandhealthinlife.co.uk

12. How to Contact the Appropriate Authority

If you are unhappy with how we have handled your data or feel your privacy rights have not been respected, you can contact the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113